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Terms of Use

Jim's Formal Wear, LLC (“Jim's Formal Wear", “JFW", “us", “our", “we" "Company") maintains its website (“Site") and mobile applications (“Apps") to inform you about its many offerings and services. BY ACCESSING THE SITE/APPS YOU EXPRESSLY AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT (“AGREEMENT”) SET FORTH BELOW. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS, YOU MAY NOT ACCESS OR USE THIS SITE/APPS.

Jim's Formal Wear may modify this agreement at any time and any such modifications shall be effective immediately upon posting of the modified agreement on the Site/Apps. You agree to review this agreement periodically to be aware of such modifications and your continued access or use of the Site/Apps shall be deemed your conclusive acceptance of the modified agreement.

GENERAL LEGAL DISCLAIMER

Jim's Formal Wear believes that the information contained in this Site/Apps is reliable and accurate. However, Jim's Formal Wear does not guarantee the accuracy or completeness of any information on this Site. The information contained in this Site/Apps may be changed or deleted at any time and without notice.

The information in this Site/Apps is provided 'As Is' without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose and non-infringement or arising from a course of dealing, usage or trade practice. Some jurisdictions do not allow exclusion of the implied warranties, so this disclaimer may not apply to you.

Jim's Formal Wear does not warrant that this Site/Apps and the server connected to it are free of computer viruses or other harmful components. It is your responsibility to take appropriate precautions to ensure that whatever you select to download is free of such items as viruses, worms, Trojan horses and other items of a destructive nature.

ELIGIBILITY AND REGISTRATION

Access and use to the Site/Apps is limited to your personal, non-commercial use, and is void where prohibited. By accessing or using the Site/Apps, you represent and warrant that: (a) you have read and understand, and agree to comply with and be bound by, this Agreement; (b) all registration information that you submit is, and will be updated to remain, truthful and accurate; and (c) your access or use of the Site/Apps does not and shall not violate any applicable laws of any jurisdiction.

If you meet the eligibility requirements, you may register to become a “member” of the Site/Apps. Members have access to certain features and functionality of the Website Services that are restricted or limited for non-registered “visitors”. (For ease of reference, members and visitors may be referred to collectively in this Agreement as “users”.) When you register to become a member, you must choose a username and password for your account, and may be asked to set account preferences and provide certain additional information. Your account may be used by you only, and may not be shared with any other individuals. You are solely responsible for selecting, changing, and maintaining the security of your password and account information, and for all activity that occurs under your account. You agree to notify us immediately if you suspect any unauthorized use of your account or access to your password.

CONTENT GUIDELINES

Certain areas of the Site/Apps permit users to submit or “post” content for access and viewing on the Site/Apps, including personal profiles, comments, opinions, reviews, images and other information and materials (referred to collectively as “content”). All content submitted by you must be your original work of authorship, appropriate for viewing by a general audience, consistent with the general quality standards of the Site/Apps, and otherwise in compliance with this Agreement. We reserve the right, but shall not have the obligation, to remove content that violates this Agreement. Notwithstanding the foregoing, you are solely responsible for all content that you submit.

The following is a partial list of content that is prohibited from being posted by users on jfwreferral.com. You may not post any content that:

  • is illegal, unlawful, violent, harmful, threatening, abusive, offensive harassing, defamatory, libelous, unsafe, invasive of another's privacy, or endangers minors in any way;
  • promotes discrimination based on race, ethnicity, religion, gender, sexual orientation, age or marital status, or hatred or physical harm of any kind against any group or individual;
  • is obscene, pornographic, contains nudity, contains a link to an adult website, or depicts actual sexual conduct;
  • contains information or promotes activities that you know to be false, deceptive, misleading, inaccurate, deceitful or unsafe; or
  • infringes, misappropriates, or violates the copyrights, trademarks, or other intellectual property or proprietary rights, rights of privacy or publicity, or other rights of any third party, or violates any contractual, fiduciary or other duty or obligation;
  • involves the transmission of “junk mail,” “chain letters,” “pyramid schemes,” “spam,” or other unsolicited mass mailing or communications;
  • promotes criminal or illegal activity, including advertising any illegal service or offering any items for sale which are prohibited or restricted by any applicable law

We have no control over and assume no responsibility for the content posted by users. It is possible that other users may post offensive or inappropriate content, and that you may view or be involuntarily exposed to such offensive or inappropriate content. We do not approve of such conduct. However, you acknowledge and agree that the Site/Apps and its owners, operators, affiliates, agents and suppliers, including Company, are not responsible for the content or conduct of other users of the Site/Apps, and shall have no liability for any actions or inaction taken in connection therewith. Content is not necessarily reviewed by Company prior to posting and does not necessarily reflect the opinions of Company. The Site/Apps and its owners, operators, affiliates, agents and suppliers, including Company, make no representations or warranties, express or implied, as to the content submitted by users, and shall have no obligation to modify or remove inaccurate or inappropriate content.

PROHIBITED ACTIVITIES; USER DISPUTES; TERMINATION OF ACCOUNT

The following is a partial list of activities that are prohibited on the Site/Apps. You may not:

  • use the Site/Apps for advertising, promotional, or other commercial purposes, except in those forums (if any) where such activities are expressly contemplated;
  • solicit personal information from anyone under 18;
  • attempt to impersonate another user;
  • contact anyone who has asked not be contacted;
  • “stalk” or otherwise harass anyone;
  • collect personal data about other users for commercial, unlawful or any other purposes;
  • engage in any automated use of the Site/Apps, such as using scripts to add users or post content;
  • use automated means, including spiders, robots, crawlers, or data mining tools to download data from the Site/Apps; or
  • attempt to gain unauthorized access to jfwreferral.com's computer systems or engage in any activity that disrupts, diminishes the quality of, interferes with the performance of, or impairs the functionality of the Site/Apps.

We encourage you to report any abuse of the Website Services or violation of this Agreement by other users. Notwithstanding the foregoing, you are solely responsible for your interactions with other users on the Site/Apps. We reserve the right, but shall have no obligation, to monitor communications on the Site/Apps and any disputes between you and other users. However, we assume no obligation to monitor user activities or content, to take action against any inappropriate content or activity, or to intervene in or resolve any user disputes.

We reserve the right to terminate your use of the Site/Apps or membership account at any time and for any reason, with or without prior notice to you, including if you violate any provision of this Agreement, or use the Site/Apps in a manner for which it is not intended to be used. This Agreement will survive and remain in effect even after such termination.

You agree to indemnify and hold Company, its owners, operators, affiliates, agents and suppliers, harmless from and against any and all claims, demands, actions, suits, prosecutions, damages, liabilities, losses, fines, penalties, judgments, awards, settlements, costs and expenses (including reasonable attorneys’ fees and legal costs), arising out of or resulting from your use or misuse of the Website Services, the content you submit to the Site/Apps, your violation of this Agreement, or your violation of any applicable law or regulation or the rights of another person or entity.

PROPRIETARY RIGHTS

You acknowledge that the materials displayed on this Site/Apps including but not limited to all written material, photographs, illustrations, artwork, and other graphic material, and names, logos, trademarks and service marks (“Materials") are the property of Jim's Formal Wear, or a third party licensor and may be protected by copyright, trademark and other intellectual property laws. Any content from this Site/Apps may be displayed and printed solely for your personal, non-commercial use. You agree not to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or otherwise use any Material from this Site/Apps without the express prior consent of Jim's Formal Wear or owner of the intellectual property. Requests: contact this Site/Apps' webmaster. In the event you download Materials as permitted under this Terms and Conditions of Use, you agree to retain all copyright and other proprietary notices contained on the Materials. If you violate these Terms and Conditions, your permission to use the Materials terminates, and you agree to immediately destroy all copies of the Materials.

All ownership rights to content is retained by the submitting user. By submitting or posting content (including comments or feedback), you hereby grant us a non-exclusive, worldwide, perpetual and irrevocable, freely transferable and sublicensable, royalty-free and fully paid-up license to perform, display, transmit, reproduce, distribute, prepare derivative works of, and otherwise access and use such content as part of Website Services and in any other format or medium, including but not limited to on any successor Web sites, on any similar Web sites controlled or operated by us, our affiliates, successors or assigns, in any electronic or print collections or compilations based on jfwreferral.com, and in marketing and advertising for each of the foregoing; provided, however, our use of any personal information submitted by you shall be consistent with our Privacy Policy.

COPYRIGHT POLICY

You may not use the Site/Apps to post, modify, distribute, or reproduce any copyrighted works, or otherwise infringe, misappropriate, or violate the intellectual property rights of any third party. It is the policy of jfwreferral.com to terminate the accounts of members who repeatedly infringe the copyright rights of others upon receipt of proper notification by the copyright owner or its legal agent. If you believe that your work has been posted or used on jfwreferral.com in a way that constitutes copyright infringement, please provide our Copyright Agent with written notice containing the following information: (i) a physical or electronic signature of a person authorized to act on behalf of the owner of the copyright interest that is allegedly infringed; (ii) identification of the copyrighted work (or in the case of multiple works, a representative list of such works) claimed to have been infringed; (iii) identification of the material that is claimed to be infringing, and the location of that material; (iv) your address, telephone number, and email address; (v) a statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (vi) a statement by you, made under penalty of perjury, that the information in the notification is accurate, and that you are authorized to act on behalf of the owner of the copyright interest that allegedly is infringed. The Site/App’s Copyright Agent for notice of claims of copyright infringement may be reached by mail at:

Jim's Formal Wear
Copyright Agent
804 East Broadway
Trenton, IL 62293
Attention: Customer Service
Email: support@jimsfw.com

LIMITATION OF LIABILITY

In no event shall Jim's Formal Wear be liable for any special, incidental, indirect, punitive or consequential damages, including but not limited to loss of profits, cost of replacement goods, loss of data or information, business interruption, or any other damages whether in an act of contract, negligence, or other tort, arising out of or in connection with the availability, use, reliance or inability to use any information available from this Site/Apps or a linked Site/Apps. You agree to defend, indemnify, and hold Jim's Formal Wear harmless from and against any and all claims, damages, costs, and expenses, including without limitation, attorneys' fees, arising from or related in any manner to your use of the Site/Apps or any of the Materials.

THIRD PARTY LINKS

Jim's Formal Wear makes no endorsement or representations whatsoever about any other third party web site which you may access through this one. Third party links are provided solely as a convenience to our users. Jim's Formal Wear is further unable to confirm that the Materials contained on third party links are accurate in every case. There may be information on the Site/Apps that is inaccurate, incomplete, or contains typographical errors. Jim's Formal Wear reserves the right to make changes to the Site/Apps at any time without prior notice.

PRIVACY NOTICE

For information regarding Jim's Formal Wear's treatment of personally identifiable information, please review our current Privacy Policy, which is incorporated herein by this reference.

JURISDICTION / CHOICE OF LAW / CLAUSE OF ACTION

Visitors to this website agree to be bound by the laws of the State of Illinois, United States of America without written regard to conflicts of law principles and applicable federal laws. In addition, visitors agree to submit to the personal jurisdiction of the federal and state courts within Illinois for the resolution of any dispute arising from the use of this site.

Any cause of action or claim you may have with respect to use of this Site/Apps must be commenced within one year after the claim or cause of action arises or such claim or cause of action is barred. Jim's Formal Wear's failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of this Agreement. Jim's Formal Wear may assign its rights and duties under this Agreement to any party at any time without notice to you.

SMS TERMS AND CONDITIONS

Please read these terms and conditions carefully. By opting-in to sign-up for one or more text messaging programs, you expressly consent to receive non-marketing and marketing text messages from Jim’s Formal Wear, LLC (“Company”) and others texting on its behalf, including text messages made with an autodialer, at the telephone number(s) that you provide. You may opt-out of these communications at any time, and consent to receive marketing text messages is not required to purchase any goods or services.

You also accept and agree to be bound by these SMS Terms and Conditions, the Website Terms of Use, our Privacy Policy and any other applicable terms and agreements related to your use of Company’s services.

Program Description

Program Description Company and its service providers may use an automatic telephone dialing system (“autodialer”) to deliver Company text messages to you. Company text messages are intended to provide you with information about your event.

Cost

Cost Message and data rates may apply to each text message sent or received in connection with Company text messages, as provided in your mobile telephone service rate plan (please contact your mobile telephone carrier for pricing plans), in addition to any applicable roaming charges. Company does not impose a separate fee for sending Company text messages.

Supported Carriers

Supported carriers may change from time to time.

How to Opt-In

To opt-in to receive text messages from the Company text messaging program(s), create an account and follow the instructions within your Account page.

How to Opt-Out

To stop receiving text messages from the Company text messaging program, reply with "STOP" for the text messaging program from which you no longer wish to receive messages. You will then receive confirmation of your opt-out of the text messaging program.

If the Company has more than one text messaging program which you have opted-in, this will only opt you out of the specific text messaging program associated. You will remain opted in to other Company text messaging programs.

Your Mobile Telephone Number

You represent that you are the account holder for the mobile telephone number(s) that you provide. You are responsible for notifying Company immediately if you change your mobile telephone number. You may notify Company of a number change by contacting us at:

Jim's Formal Wear
804 East Broadway
Trenton, IL 62293
Attention: Customer Service
Email: support@jimsfw.com

You agree to indemnify Company in full for all claims, expenses, and damages related to or caused in whole or in part by your failure to notify Company if you change your telephone number, including, but not limited to, all claims, expenses, and damages related to or arising under the Telephone Consumer Protection Act.

Privacy

Please click here to access Company's privacy policy.

Access or Delivery to Mobile Network is not Guaranteed

Delivery of information and content to a mobile device may fail due to a variety of circumstances or conditions. You understand and acknowledge that network services, including but not limited to mobile network services, are outside of Company’s control, and Company is not responsible or liable for issues arising from them.

Support/Help

To request more information, contact support@jimsfw.com.

Eligibility

To receive Company text messages, you must be a resident of the United States and 18 years of age or older. Company reserves the right to require you to prove that you are at least 18 years of age.

Changes to Terms and Conditions

Company may revise, modify, or amend these SMS Terms and Conditions at any time. Any such revision, modification, or amendment shall take effect when it is posted to the Company’s website. You agree to review these SMS Terms and Conditions periodically to ensure that you are aware of any changes. Your continued consent to receive Company text messages will indicate your acceptance of those changes.

Termination of Text Messaging

Company may suspend or terminate your receipt of Company text messages if Company believes you are in breach of these SMS Terms and Conditions. Your receipt of Company text messages is also subject to termination in the event that your mobile telephone service terminates or lapses. Company reserves the right to modify or discontinue, temporarily or permanently, all or any part of Company text messages, with or without notice.

Communications and Consent to Electronic Notices

You may communicate with the Company via postal mail, telephone, and our website. Company may issue notices via these various channels, including by sending email to an address you provide. You agree that such notices shall have legal effect.

You also agree that notices sent by e-mail satisfy any requirement that notices be provided in writing. If you do not agree, do not use Company products or services.

You may have the right to withdraw your consent to receive certain electronic communications, and, when required by law, Company will provide you with paper copies upon request. You may make such a request via support@jimsfw.com. If you withdraw your consent, Company reserves the right to terminate your use of Company’s products or services.

RENTAL AND/OR PURCHASE AGREEMENT FOR ONLINE SHOPPING FOR JIM'S FORMAL WEAR LLC

This agreement ("Agreement") is an offer to rent and/or purchase the goods specified in the online order upon the following terms and conditions ("Terms and Conditions"). We reserve the right to amend these terms and conditions at any time by posting amended terms and conditions on our Website (defined below) with a revised effective date. PLEASE CAREFULLY READ THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL THE TERMS AND CONDITIONS SET FORTH IN THIS AGREEMENT YOU MAY NOT RENT OR PURCHASE PRODUCTS FROM JFW (DEFINED BELOW). BY PLACING AN ORDER YOU EXPRESSLY AGREE TO THIS AGREEMENT AND THE TERMS AND CONDITIONS.

The terms "JFW," "we" and "our" refer to Jim's Formal Wear LLC. The terms "you" and "your" refers to the purchaser and/or renter of the goods, or user or viewer of the online ordering features of our Website.

PRICING

Rentals:

A complete tuxedo rental package ("Complete Tuxedo Package") or a complete suit rental package ("Complete Suit Package" and together with Complete Tuxedo Package, referred to collectively as "Complete Package") includes a coat, pant, shirt, vest, tie, and basic jewelry. Shoes and rental suspenders may be rented at an additional cost. Customers renting JFW formal wear through its website, jfwreferral.com (the "Website"), must rent, at a minimum, a tuxedo coat and pant or a suit coat and pant ("Order Minimum"). However, pricing is based on the Complete Package prices shown on the Website for the formal wear collection selected. Rental prices displayed on the Website are valid for rentals completed through our Website and are not binding or directly representative of rental or retail purchase pricing in any of our independent retailers. If you desire to rent any individual items or anything less than the Order Minimum please see any of our independent retailers listed on our Website at https://www.jimsformalwear.com/stores to select a convenient retailer to work with for rental of such items. All prices are quoted in US dollars and are subject to change without notice. Prices shown do not include applicable taxes, the mandatory and non-refundable $10.00 Accidental Damage Waiver or any rush, change, or late fees that may apply. All orders above $99 will qualify for free shipping. Non-rush orders at or below $99 will incur standard shipping charges.

Purchases:

Additional items available for purchase, including certain coats, pants, shirts, ties, vests, shoes, pocket squares, socks, suspenders or belts are not included in the Complete Package, but may be purchased for an additional cost as part of your rental reservation. Prices for any purchases you wish to make are displayed on the Website and are valid for purchases completed through our Website and are not binding or directly representative of rental or retail purchase pricing in any of our independent retailers. All prices are quoted in US dollars and are subject to change without notice. Prices shown do not include applicable taxes, the mandatory and non-refundable $10 Accidental Damage Waiver or any rush, change, or late fees that may apply. All orders above $99 will qualify for free shipping. Non-rush orders at or below $99 will incur Standard Shipping charges.

PAYMENT

Payment is due in full for all rental and purchased products when an order is placed. Payment must be completed with a valid credit or debit card. We accept the following methods of payment: Visa, MasterCard, American Express, and Discover. Payment in full is required for an order to be reserved and processed for delivery. By submitting your payment information to us, you authorize JFW to charge the full amount due on your credit or debit card. This complete total will include all rental and retail purchase fees, damage waiver, shipping (if applicable) and taxes.

ORDERING

JFW provides on its Website the amount of time required to process and complete an online order ("Minimum Lead Times"). When placing an order, you will be required to register your event ("Registered Event") and provide the date of your Registered Event (the "Event Date"). It is your responsibility to confirm at the time of placing your order that your Event Date is not prior to the expiration of the Minimum Lead Time associated with your rental or purchased items. Online orders for Event Dates that do not meet these Minimum Lead Time requirements may not be capable of being completed or may be subject to rush order fees as described in the Additional Charges table below. You will receive an error message on the Website if we are unable to complete your order without additional charges due to the Minimum Lead Time requirements. If you are seeking a rental or purchase that cannot comply with our Minimum Lead Time, we encourage you to work with any of our independent retailers. You can find these retailers on our Website store locator https://www.jimsformalwear.com/stores.

Measurement information is not required when an order is placed. However, measurement information will be required at least 14 days prior to your Event Date. Measurement information may be submitted through the JFW Website by logging into your account page ("Account Page") and clicking on the Registered Event. When determining your measurement information, we encourage you to use our Digital Measurement Tool or to work with a professional tailor, men's store, or JFW authorized retailer. Finally, questions regarding measurement can be addressed by contacting our dedicated and knowledgeable Customer Service Team at (866) 783-5737. FAILURE TO PROVIDE YOUR MEASUREMENT INFORMATION AT LEAST 14 DAYS PRIOR TO YOUR EVENT DATE MAY RESULT IN ADDITIONAL CHARGES OR CANCELLATION OF YOUR ORDER PURSUANT TO THESE THE TERMS AND CONDITIONS OF THIS AGREEMENT.

CANCELLATIONS AND REFUNDS

Any order may be canceled for a full refund if the cancellation is entered 15 days or more before the Event Date. Orders canceled less than 15 days before the Event Date are subject to a cancellation fee totaling 50% of the rental and/or purchase cost and an appropriate credit will be made to the originating transaction card used to place your order. Online orders may not be canceled once shipped, which typically occurs 10 days prior to the Event Date. Any cancellations made after your order has shipped will result in no refund, and you will be responsible for the full amount of the rental.

All cancellations must be completed by contacting Customer Service at (866) 783-5767. Any refunds or credits pursuant to this section are subject to our Refund Policy described below.

RUSH ORDERS

Rush orders are available but cannot be placed online. Rush orders must be placed by contacting Customer Service or at your local JFW retailer. An order will be considered a rush order if it cannot be completed within the Minimum Lead Time. Rush orders are subject to additional fees as described in the Additional Charges table below ("Rush Fees"). Please note, in addition to rush order fees additional shipping and handling fees may apply. These will be determined based on the options for delivery prior to the Event Date.

REPLACEMENT ORDERS

Replacement orders are available but must be placed by contacting our Customer Service Team at (866) 783-5767. To qualify for a free replacement the request must be made within 24 hours of receipt of the original shipment. Requests for multiple replacement shipments may result in additional shipping and handling fees. These will be determined based on the options for delivery prior to the Event Date.

STYLE CHANGE ORDERS

After your rental order has been placed online, any style changes must be made by contacting our Customer Service Team at (866) 783-5767 and cannot be made online. Any style change that results in an increase in the cost of the Complete Package, will require complete payment of such increase at the time of the requested change. Any permissible style change orders may be subject to a style change fee as more fully described in the Additional Charges table below.

GROOM'S FREE RENTAL

For Registered Events Only, after 6 Complete Packages have been paid and shipped for the Registered Event, the groom will receive a full credit for the value of one Complete Package rental including shoes, with a maximum value up to $250. Fees, shipping (if applicable), and upgrades or Rush Fees are not included. Should the groom purchase a coat and pant instead of renting them, the groom will receive free rental accessories, including a shirt, tie, vest or cummerbund, and shoes. This credit will be issued to the first groom registered for the Registered Event when the qualifying number of orders has been shipped (the "Groom-Free" credit, as applicable). This credit will be issued to the credit or debit card that the first groom elected to use when placing his order. If this payment option is invalid when the credit is issued, we will contact the first groom registered to determine an alternative to issue the earned credit. Any unused portion of the credit shall be forfeited and may not be redeemed for cash or credit or gift cards. If canceling orders purchased with this offer so as not to meet the 6 Complete Packages minimum, you will forfeit the amount of the credit. This offer is final and subject to change or discontinuation without notice. Offer may not be combined with other discounts or offers.

ADDITIONAL CHARGES

Changes to orders, damage to rental product or failure to return rental product is subject to additional charges as detailed below.

Rush Orders:

  • < 14 days prior to event = $20.00 per order
  • < 8 days prior to event = $40.00 per order
  • < 7 days prior to event = $60.00 per order

Style Changes:

  • $20 per order

Replacement Order:

  • $0.00 Within 24 hours of delivery of original shipment
  • > 24 hours after delivery = $20 per order
  • > 72 hours after delivery = $40 per order
  • Saturday Delivery = $80 per order (where available; subject to additional shipping fees)

Late Return:

  • $20 per day
  • Full replacement cost is charged for product not returned after 21 days

Cancellation

  • 15 or more days prior to event date = full refund
  • Less than 15 days and prior to shipment = half refund
  • After shipment = no refund

Taxes

  • Defined by local law for the ship-to location as defined by the customer

Standard Shipping:

All orders above $99 will qualify for free shipping. Non-rush orders at or below $99 will incur standard shipping charges. Additional shipping and handling fees may be assessed to replacement orders or changes made to orders that fall within the stated and required Minimum Lead Times. We can ship to any residence, business, hotel or venue in the contiguous U.S. We are unable to ship to P.O. Boxes, APO/FPO, Hawaii, Alaska or internationally. Customer can expect to receive the product 5-10 days prior to the Event Date.

RETURN DATE

To avoid late fees, you must return your rental the first business day after the Event Date. Use the free-shipping label provided and drop it at a UPS drop-off location, including any UPS Drop Box, UPS Store® location, UPS Customer Center, UPS Authorized Shipping Outlet, UPS Driver or Staples® location. Ensembles must be returned to JFW from the contiguous U.S. If you need a replacement shipping label, please contact Customer Service at (866) 783-5767. Rentals not returned in accordance with this section are subject to additional charges as more fully described in the Additional Charges table.

DAMAGED PRODUCT REPLACEMENT

The non-refundable $10 accidental damage waiver included on your order covers accidental damage to the rental products while they are in your possession. The accidental damage waiver fee does not cover any damage beyond repair, malicious damage, lost or stolen merchandise, or any late return charges.

Any product damaged beyond repair, maliciously damaged, lost, stolen or returned after 21 days will result in full replacement charges in addition to the late fees already charged. Replacement charges will vary based on the type of product and are outlined below:

  • Coat: $470.00
  • Pant: $200.00
  • Shirt: $50.00
  • Vest: $100.00
  • Cummerbund: $40.00
  • Tie: $40.00
  • Shoes: $70.00
  • Cufflinks and Studs: $20.00
  • Rental Suspenders: $20.00

PROPERTY LEFT IN RENTAL

We are not responsible for any personal property left in a returned rental or garment bag.

REFUND POLICY

Refunds back to the original form of payment can be made up to 14 days from the Event Date. All commercially reasonable efforts will be made to process refunds (A) on a debit card, and/or (B) to the original credit card after 14 days. Any amount refunded or credited will be reduced by the pro rata amount of other discounts, credits or other dollar-off promotions used toward the rental. If we cannot process the refund back to the original form of tender then you may take your refund in the form of a check that will be issued from our corporate offices within 10 business days.

DISCLAIMER

SELLER MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, REGARDING THE GOODS AND SELLER EXPRESSLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT.

LIMITATION OF LIABILITY

JFW SHALL NOT BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY DAMAGES EITHER DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE OR OTHERWISE (INCLUDING IN EACH CASE, BUT NOT LIMITED TO, DAMAGES FOR THE INABILITY TO USE GOODS OR THE LIKE) ARISING OUT OF THE GOODS, THE USE OF OR INABILITY TO USE THE GOODS, EVEN IF YOU HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANY DAMAGES THAT YOU OR ANY THIRD PARTY MIGHT INCUR FOR ANY REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ALL DAMAGES REFERENCED HEREIN AND ALL DIRECT OR GENERAL DAMAGES IN CONTRACT OR ANYTHING ELSE), THE ENTIRE LIABILITY OF JFW AND ANY OF ITS SUPPLIERS ARISING FROM OR RELATED TO THE USE OF THE GOODS SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU WITH RESPECT TO THE GOODS CONCERNED. THE LIMITATIONS ON LIABILITY IN THIS PARAGRAPH SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, INDEMNITY OR OTHERWISE, AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE EXISTENCE OF MORE THAN ONE CLAIM OR SUIT WILL NOT EXPAND THIS LIMITATION. THESE LIMITATIONS ON LIABILITY ARE AN ESSENTIAL PART OF THIS AGREEMENT AND THE GENERAL WEBSITE TERMS OF USE, AND SHALL BE VALID AND BINDING EVEN IF ANY REMEDY IS DEEMED TO FAIL OF ITS ESSENTIAL PURPOSE. CERTAIN STATES DO NOT ALLOW THE DISCLAIMER OF CERTAIN WARRANTIES OR TYPES OF DAMAGES, AND SO SUCH DISCLAIMERS MAY NOT APPLY TO YOU.

GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to conflicts of laws principles. JFW and you expressly opt out of the provisions of the United Nations Convention on Contracts for the International Sale of Goods and elect the provisions of the Uniform Commercial Code, as adopted by the State of Illinois and amended from time to time, to govern this Agreement. To the extent not inconsistent herewith, Article 2 of the Uniform Commercial Code shall supplement this Agreement.

PREVAILING PARTY

In the event JFW commences legal action to enforce or interpret any part of this Agreement, JFW shall be entitled to recover as an element of its costs of suit, not as damages, reasonable attorney's fees and costs to be fixed by the court.

THE PARTIES AGREE TO WAIVE ANY RIGHT TO A JURY TRIAL THAT EITHER PARTY MIGHT OTHERWISE HAVE IN ANY AND ALL COURTS.

ENTIRE AGREEMENT

The Agreement, combined with the Privacy Policy and Terms of Use located on our Website constitutes the entire written expression of all terms of the parties' agreement, and supersedes all proposals, oral and written, and all other communications between the parties, in relation to the subject matter of this Agreement.

AMENDMENT

No amendment of this Agreement shall be effective unless reduced to writing signed by an authorized representative of JFW.

SEVERABILITY

If any term or provision of this Agreement is invalid or unenforceable under any applicable statute, regulation, ordinance, executive order or other rule of law, such term or provision shall be deemed reformed or deleted, but only to the extent necessary to comply with such statute, regulation, ordinance, executive order or rule, and the remaining provisions of this Agreement shall remain in full force and effect.

NO WAIVER

The failure of any party, in any instance, to insist on strict compliance of any of the terms of this Agreement, or to exercise any right or privilege herein conferred, shall not be construed as waiving any such terms, conditions, rights or privileges but the same shall continue to remain in full force and effect. No course of dealing between JFW and you or usage of trade shall modify this Agreement or be deemed a waiver of either party of their rights pursuant to the express provisions of this Agreement.

FORCE MAJEURE

JFW shall not be liable for any delay in performance directly or indirectly caused by or resulting from acts of nature, fire, flood, accident, riot, war, government intervention, embargoes, strikes, labor difficulties, equipment failure, late deliveries by suppliers or other difficulties which are beyond the control, and without the fault of JFW. Quantities are subject to availability.

BY PLACING AN ORDER YOU AGREE TO ALL THE TERMS AND CONDITIONS CONTAINED IN THIS AGREEMENT, OUR TERMS OF USE AND PRIVACY POLICY.

Last Updated: November 2023