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Returns and Exchanges

Customer Service agent answering a customer contacting us

Customer Service agent answering a customer contacting us

Ordered In-Store?

Your JFW Retailer will be happpy to help you. Simply contact them for any returns or exchanges.

Ordered Online?

Whether you need replacements for rental or purchased items, contact our Customer Service team for expert advice and help!

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Customer Service Hours

(All times are Central Time Zone)
Monday - Friday
8:30am - 5:00pm
Saturday
9:00am - 3:00pm
Sunday
Closed
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Email Us

A real person will respond to your
questions or comments ASAP.

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Call Us

Call us toll free to speak with a member of our Customer Service team.

866-783-5767
866-783-5767